Privacy Policy
Last updated: October 2025
This Privacy Policy describes how LawMate (“we”, “us”) collects, uses, and protects personal information in connection with our web, desktop, and mobile applications.
1. Scope
This Policy applies to processing of personal information when you use our Services, visit our websites, or communicate with us.
2. Data we collect
- Account & contact. Name, email, firm, role.
- Usage. App interactions, device info, approximate location, crash logs.
- Content. Documents, time entries, invoices, messages you upload or create.
- Payments. Billing details processed by providers; we do not store full card numbers.
- Support. Messages and attachments you send to support.
3. How we use data
- Provide, maintain, and improve the Services.
- Secure the Services, prevent abuse, and enforce policies.
- Communicate about updates, security alerts, and support.
- Comply with legal and contractual obligations.
4. Legal bases
- Performance of a contract.
- Legitimate interests (e.g., security, product improvement).
- Compliance with legal obligations.
- Consent, where applicable (e.g., certain marketing/cookies).
7. Retention
We retain personal information as long as necessary to provide the Services and for legitimate business needs (e.g., security, legal, accounting), then delete or anonymize it.
8. Security
We implement technical and organizational measures to protect personal information. See our Security page for more detail on architecture, encryption, and incident response.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your information, and to object or withdraw consent. You can exercise rights by contacting us.
10. International transfers
We may transfer data to countries with different data-protection laws. Where required, we use appropriate safeguards (e.g., standard contractual clauses).
11. Children
Our Services are not directed to children under 13 (or the age required by law in your jurisdiction). We do not knowingly collect personal information from children.
12. Data Processing Addendum (DPA)
For customers acting as controllers that require a DPA, we offer a LawMate DPA incorporating controller-processor terms, confidentiality, subprocessor controls, assistance for data-subject requests, and deletion/return at end of term.
Request DPA13. International transfers & SCCs
Where applicable, we make available European Commission Standard Contractual Clauses (SCCs) and implement supplemental measures. We will update transfer mechanisms in line with regulatory guidance.
14. Changes
We may update this Policy. Material changes will be notified via the Services or email and become effective as stated in the notice.
15. Contact
Questions or requests? Reach us via the Contact page or support@lawmate.site.
Version history
- Oct 2025: Initial policy with DPA/SCC addenda and international transfers detail.